The CRTC says it’s become clear that not all Canadians are happy with skinny basic cable.
The chairman of the country’s broadcast regulator has told a hearing looking at trimmed-down TV services that many consumers question whether they’re getting any value for their money.
Jean Pierre Blais opened the hearing by saying while some appreciate the new offerings, many clearly aren’t satisfied with how the new package choices were implemented.
He quoted several consumer comments including this one:
“One Canadian told us quote ‘my service provider has effectively held me hostage. If I choose to change to the skinny package I’m forced to forfeit background bundle savings that I don’t even see on my bill and an increase in the PRV rental that I already pay for.’ ”
Bell, Rogers, Shaw and Videotron, which together serve more than three-quarters of all TV service subscribers in the country, are set to testify on the first of two days of hearings to examine the roll-out of the small basic packages that came into effect in March.