The Better Business Bureau (BBB) is cautioning Calgary Flames fans to be vigilant when buying second-hand playoff tickets, so as to not get scammed.
“When it comes to purchasing tickets online, people can run in to some pretty tricky scenarios,” said BBB communications specialist Leah Brownridge.
Brownridge said while the internet has provided an avenue for people to buy tickets from a number of sources, not everyone is a legitimate seller.
“When the Flames were last in the playoffs, a scammer was selling the same pair of tickets to multiple unsuspecting buyers,” said Brownridge. “Once they received the payment, usually through wire money transfer or e-transfer, they completely disappeared and the people purchasing the tickets never received the tickets.”
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One way to ensure the product you’re paying for is a genuine ticket is to meet the seller at the event venue, like the Saddledome, where you can take the tickets to a box office and verify their validity.
“It may seem a bit of a pain to do that, but it’s really the only way you can be really sure the tickets are authentic,” said Brownridge.
In a news release Tuesday, the Calgary Flames cautioned fans that the only “verified and guaranteed” avenue to purchase second-hand tickets is via the NHL’s Ticket Exchange website, a service run by Ticketmaster.