The City of Calgary has released its latest citizen satisfaction survey and it shows Calgarians are optimistic about the future, despite the ongoing economic downturn.
The Ipsos survey, which was unveiled on Tuesday at City Hall, drew on a random sample of 2,500 Calgarians between Aug. 18 and Sept. 6.
The results showed 83 per cent of Calgarians are pleased with their quality of life, a three per cent drop from last year.
86 per cent said Calgary was on the right track to becoming a ‘better city’ in the next 10 years.
“Despite facing challenging times, Calgarians are resilient and remain optimistic about the future of our city,” Mayor Nenshi said in a Tuesday news release. “We may all be hurting right now, but I’m pleased to see that public satisfaction with the city and the services it provides remains high.”
Jamie Duncan, Vice President for Ipsos Canada, said while results did show a marked reduction in ‘quality of life’, it was more pronounced during the last economic downturn nearly 10 years ago.
“We’ve been tracking this question for the last decade and the all-time high, in terms of quality of life, was 61 per cent and that was back in 2007,” Duncan said.
But, there is evidence the economic decline brought on by falling oil prices continues to take a toll.
37 per cent said quality of life has gotten worse. Only 65 per cent said Calgary is a ‘great place to make a living’, down from 80 per cent the year before.
Not surprisingly, the survey suggests tolerance for tax increases has declined in the current economy; though more than six in ten Calgarians said the city provides good value for their property tax dollars.
“This year we see a stronger per cent of Calgarians who support some type of a service cut, whether that is to cut services to maintain tax levels, or to cut services to reduce taxes. Now it is important to note that these numbers are actually the same as what we saw in the last recession,” Duncan said.
Results show confidence in the level and quality of city programs remains high at 79 per cent. Infrastructure, traffic and roads remain a top concern for Calgarians, along with transit and safety.